Terms and Conditions

Welcome to JIV.ELAN Pty Ltd T/A Rubi & Lola Home Decor. By accessing our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before making any purchase.

PRODUCTS:

We offer a wide range of home decor products including but not limited to cushions, bed linen, throws, candles, and other home accessories. We strive to ensure that all our products are of the highest quality, and we make every effort to accurately display all features, specifications, and images of our products. However, we cannot guarantee that your monitor's display of any colour, texture or detail of our products will be accurate.

PRICING AND PAYMENT:

All prices on our website are in Australian Dollars (AUD) and are inclusive of Goods and Services Tax (GST). We reserve the right to change our prices at any time without prior notice. Payment can be made via credit card or PayPal. Once payment has been confirmed, your order will be processed and shipped.

SHIPPING:

We offer free shipping for all orders within Australia. We also offer international shipping, and shipping fees will vary depending on the destination country. Please note that we are not responsible for any customs duties or taxes that may apply to international orders.

RETURNS AND EXCHANGES:

If you are not completely satisfied with your purchase, we offer a 14-day return or exchange policy. To be eligible for a return or exchange, your item must be unused and in the same condition that you received it. We reserve the right to refuse any returns or exchanges that do not meet our criteria.

INTELLECTUAL PROPERTY:

All content on our website including text, images, logos, and designs is the property of JIV.ELAN Pty Ltd T/A Rubi & Lola Home Decor and are protected by copyright laws. You may not reproduce, distribute, or use any of our content without our prior written consent.

PRIVACY:

We take your privacy seriously and will only collect and use your personal information for the purpose of fulfilling your orders and providing you with a personalised shopping experience. Your information will not be shared with any third parties unless required by law.

DISCLAIMER:

To the fullest extent permitted by law, JIV.ELAN Pty Ltd T/A Rubi & Lola Home Decor does not accept any liability for any loss or damage caused by the use of our products or website. We make no warranties or representations about the accuracy, completeness or reliability of the content on our website.

These terms and conditions constitute the entire agreement between you and JIV.ELAN Pty Ltd T/A Rubi & Lola Home Decor and govern your use of our website and purchase of our products. If you have any questions or concerns, please contact us at info@rubiandlolahomedecor.com.au.